Privacy Policy

1. Information We Collect

PUJO SONGI is designed as an accessible public cultural directory and navigation companion for Durga Puja festival goers in Siliguri and North Bengal. We do not require visitors to create an account or provide personal identity credentials to browse pandals, inspect maps, or view routes.

Information you provide voluntarily:

• Contact & Feedback Form: If you contact us via our contact form or directly at [email protected], we collect your name, email address, subject, and the contents of your message to respond to your inquiry or pandal update.
• Crowd Reporting & Pandal Reviews: Any optional community status or timing inputs submitted through public forms.

3. Cookies & Local Device Storage

Like almost all modern websites, PUJO SONGI uses standard cookies and browser LocalStorage:

• Custom Saved Puja Plans: When you bookmark pandals or save customized circuits on our site, this data is stored solely inside your browser's local storage (localStorage). It never leaves your device and is never sent to any third-party server.
• Analytics & Performance: Anonymous session cookies help us understand page navigation flow, load times, and pandal popularity in Siliguri so we can improve infrastructure for peak festive days.

4. Server Log Files

PUJO SONGI follows a standard procedure of using log files on our hosting servers (LiteSpeed/Apache). These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering broad demographic information.

5. Privacy Rights (India DPDP, GDPR, CCPA)

We comply with the Digital Personal Data Protection Act, 2023 (India), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

You have the following rights regarding any data we handle:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

6. Children's Information

Another part of our priority is adding protection for children while using the internet. PUJO SONGI does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will promptly remove such information from our records.

7. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.